Mall Maverick – The Best Shopping Center Marketing Platform

Mall Maverick is the most complete digital content management platform available for shopping centers. It allows you to create a branded digital experience for your centers that your shoppers want. This includes our award winning apps, websites and digital directory boards, sending enhanced push notifications (iBeacons and Wifi) and running social campaigns . . . you’ll be amazed at what you can do with Mall Maverick.

Air Force Ambulatory Surgical Center Wilford Hall Medical Center Selects Desktop Alert To Protect Personnel

Chatham, NJ (PRWEB) November 04, 2014

Desktop Alert Inc. today announced continued rapid market share growth within the Department of Defense (DoD) with a recent award by Wilford Hall, home of the USAF 59th Medical Wing.

Desktop Alert is the selected provider for ip-based mass notification to numerous iconic DoD locations such as Northern Command / NORAD, the U.S. Army and Air National Guard, all FEMA HQ locations, West Point Military Academy (USMA), United States Air Force Academy (USAFA), Fort Hood, Fort Campbell, Fort Leavenworth, Fort Knox, USAF Space Command (AFSPC), Fort Rucker as well as the United States Institute of Peace and numerous other DoD locations.

Wilford Hall Ambulatory Surgical Center, formerly known as Wilford Hall Medical Center, is a U.S. Air Force medical treatment facility located on the grounds of San Antonio’s Lackland Air Force Base. Operated by the 59th Medical Wing, Wilford Hall is the Defense Department’s largest outpatient ambulatory surgical center, providing the full spectrum of primary care, specialty care, and outpatient surgery. The medical facility is named after former Air Force physician, Maj. Gen. Wilford F. Hall, a visionary pioneer whose contributions were instrumental in the development of aeromedical evacuation.

“We deliver alerts in seconds. Not minutes. Our default client application polling rate starts at 10 seconds, not several minutes. How many desktop alerts can we deliver in less than one minute? All of them! And we have customer reports in-hand to prove it. We have the fastest and most affordable certified mass notification system available to the U.S. Department of Defense.” added Ryan.

About Desktop Alert Inc. http://www.desktopalert.net

Desktop Alert provides an array of end-point integration’s with customers public address systems (Giant Voice), intercom systems, commanders channels, e-mail platforms, DSN-based and cloud-based telephony and sms message systems, network desktop alert popups, national weather service zip code based alerts, digital signage, cable tv, numerous social media systems, CAP server alert, external system sensors such as temperature devices and fire alarm systems.







CAYIN Technology to Join COMPUTEX TAIPEI 2009 with Big Hits in World Trade Center Hall 3

Taipei, Taiwan (PRWEB) June 2, 2009

CAYIN Technology, the digital signage solution provider, will soon participate in “COMPUTEX TAIPEI 2009” held from June 2-6. To provide visitors with fresh and impressive visual experiences, five scenarios imitating practical applications including hotel reception, museum, restaurant, ballroom and interactivity will be presented together with CAYIN global solutions and content designed delicately . Moreover, achieving valuable experience and achievements in 2008, CAYIN will continue to sponsor TAITRA (Taiwan External Trade Development Council) this year with advanced CAYIN digital signage player in three main points: World Trade Center Hall 1, Hall 3, and Nangang Exhibition Hall.


SMP-WEBDUO projecting from CAYIN COMPUTEX TAIPEI 2009, is the first player in the digital display on the Web CAYIN support dual screen and 1080p Full HD video playback. To demonstrate its ability to manage both displays simultaneously, SMP-WEBDUO is located in the restaurant area and should show e-menu with static price list and dynamic promotions playing in separate screens. In addition, the living advertisement will be shown with the most fantastic feature of SMP-WEBDUO, support multimedia extended from one screen to another which makes the animation effects such as glare.


SMP-PRO PLUS, type box digital signage player update CAYIN not only employs most of the features and benefits of the SMP-PRO series, but also supports HD video playback and portrait orientation . In COMPUTEX, SMP-PROPLUS will be arranged in the museum area with the portrait display showing brief introduction of artworks, flash animation, and harmonious background music so that visitors will be deeply involved in this atmosphere like joining a party Art.


As the hotel reception, CAYIN SMP-WEBPLUS present, the media player based on the improved Web collocated with xPost, application specially designed for hotels and convention centers software. In addition to demonstrations SMP-WEBPLUS live xPost will be introduced with its three modules: lobbyPost, wayfinderPost and meetingPost. Information messages such as weather information, information guide direction, schedule of meetings, promotional messages, rates, and advertising will be transmitted corresponding to actual applications of the hotel.


This is the first time that the technology has CAYIN SMP-WEBPLUS-T, the player touch digital signage at a salon. Visitors can click a button on the touch screen and view the introduction of the corresponding dynamic product on the other screen quickly. This solution is especially convenient for users who need to control presentations on remote screens by a touch screen.


Unlike the five scenarios with diversified and eye-catching events, the static display area set alongside will be composed of different types of digital signage players and management software. Visitors can take a closer look at these products and check their detailed information with a click on the touch screen next to creating more interactivity.


SuperMonitor 2, the recently launched advanced monitoring software helps users keep track of the live status of multiple digital signage projects and thus improve the efficiency of management costs and lower staff. SuperReporter helps users a way to generate playback and system status and billing reports from several players.


Given the successful experience of sponsorship last year, CAYIN Technology will again be the sponsor of the digital signage system for digital signage solutions COMPUTEX TAIPEI 2009 from CAYIN will be deployed on 13 sites such as main entrances to the World Trade Center, Media Center, and a VIP lounge. These screens help the organizer in promoting seminars and live events at the exhibition and guide visitors to the scene in time.


About CAYIN Technology

the Cayin Technology offers comprehensive digital signage solutions including media players, servers and software for various commercial applications, such as digital display board in schools, digital menu board in restaurants, promotional channels of retail, flight schedules in airports, and public information display system in hotels, business centers, conference, and governments. CAYIN is dedicated to being a reliable partner to its clients worldwide, and has successfully set benchmarks for the application at the international level. In order to best facilitate the deployment of CAYIN products, the company also provides tailored services to meet market demand for almost limitless growing applications.


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CBTS Moves Call Recording to the Cloud with CTI Groups Hosted SmartRecord Solution and the BroadWorks Call Center Application

Indianapolis, IN (PRWEB UK) 11 October 2013

CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced that Cincinnati Bell Technology Solutions (CBTS) has chosen to add SmartRecord as their preferred call recording solution for customers as they roll out new hosted call center services based on BroadSoft’s® BroadWorks® Call Center Solution.

SmartRecord, delivering a rich feature set of call recording and analytics capabilities, provides telecommunications service providers with a call recording solution that they can host and offer out as a value-added service, complementing their core hosted PBX, and increasing annual revenue per user (ARPU). CBTS selected SmartRecord to complement their new BroadWorks Call Center solution, as CTI’s SmartWorks has completed BroadSoft’s interoperability testing and shares many of the same platform architectural principals.

SmartRecord is a market-proven call recording solution currently deployed in over 60 service providers utilizing the BroadWorks Call Center solution across four continents. SmartRecord enables service providers to offer their indirect and direct customers with a solution that is suitable for regulatory recording for companies that need to meet compliance standards such as PCI DSS (Global), ISO 9001 (Global), FCA (UK), MiFID (Europe), HIPAA (USA), and SAS-70 (USA). It also provides recording for the purposes of liability protection for call center environments, where a number of additional value-add modules are also available on top of the core recording system.

“We are delighted to be partnering with BroadSoft to help CBTS launch their feature-rich hosted call center solution,” said Randy Sorensen, VP of Sales & Marketing, CTI Group. “As the latest addition in CBTS’s robust portfolio of Cloud Solutions, the new capabilities powered by CTI and BroadSoft will enable CBTS to effectively offer hosted call center services perfectly tailored to meet the growing needs of small and medium businesses.”

“We evaluated many different platforms to deliver a cloud-based call recording solution for our Hosted UC customers,” said John Burns, President and General Manager of CBTS. “CTI’s combination of features and BroadWorks integration will allow us to meet the growing demand for this business-critical application.”

“BroadWorks Call Center solution provides the extensive Unified Communications services including voice, collaboration, messaging functionality and automatic call distribution and routing – in a flexible, easy-to manage hosted model that is perfect for small and medium businesses,” said Leslie Ferry, vice president marketing, BroadSoft. “CBTS now has a compelling offer for customers migrating from on-premise platforms to a Cloud-based call center infrastructure. By moving to CBTS’s Call Center Cloud Solution, businesses of all sizes can not only reduce the cost and complexity of managing their legacy call center systems, but will also have all the sophisticated features and capabilities that can vastly improve the call center experience for customers.”

For more details on SmartRecord and BroadSoft Integration visit:

http://www.ctigroup.com/solutions/broadsoft-specific-integration/

About CTI Group

CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s Analysis, SmartBill®, SmartRecord® and Proteus® product suites offer Carriers a full array of Cloud-based, real-time solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK.

About CBTS

CBTS, a wholly owned subsidiary of Cincinnati Bell (NYSE CBB), combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with flexible solutions for end-to-end IT deployment. The CBTS business model can help organizations increase productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure. For more information, visit http://www.cbts.net

Safe Harbor Statement

This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.







LeadMaster Announces the Koala Cloud Call Center, a Seamless CRM and Telephony Integration Offering

Roswell, GA (PRWEB) October 23, 2013

LeadMaster announces the Koala Cloud Call Center, an integrated solution providing comprehensive telephony capabilities for the LeadMaster platform. LeadMaster is a leading provider of SaaS CRM solutions since 1998 and EVS, founded in 1993, is a leading provider of user-friendly, high quality VOIP phone services.

The Koala solution can be configured for inbound, outbound or both. Each inbound user gets a phone number which can be dialed directly or can be part of an answer group with calls routed through the IVR (e.g. press 1 for sales, 2 for service etc). There are a wide variety of configuration options for the answer groups including: all ring, longest idle agent, round robin, top down, agent with least talk-time, agent with fewest calls, sequentially by agent order and random. The abundance of features in the Koala solution make it a good fit for call centers large and small, as well as virtual call centers.

Koala includes many standard features typically found only in very expensive on-premise systems. Some of the standard features include detailed call reporting, screen pops, hot transfer, silent monitoring, whisper coaching, call recording and much more. For example, with whisper coaching the supervisor who is monitoring the call can speak to the agent who is placing the call and the person on the other end of the line will not hear the supervisor.

One of the key differentiators of the Koala solution is a feature called PAM. The PAM feature allows users who are placing outbound calls to click a button and leave a pre-recorded message whenever connecting with voicemail or an answering machine. This allows users to move on to the next call while the pre-recorded message is playing. For example suppose a Customer Service Rep begins calling and reached voicemail on the first three calls. With the Koala PAM feature, the rep can be dialing the fourth prospect call before the first call has finished leaving the pre-recorded message on the voicemail! The CSR can personalize the message by saying “Hello, (person’s name),” then clicking the PAM button to play the pre-recorded message. This feature greatly improves productivity.

Russell King, LeadMaster CEO, said, “Integrating a cloud call center solution with the LeadMaster platform provides a critical component that many of our new and existing customers have been asking for. We want to provide our clients with an affordable, easy to use system that is seamlessly integrated. Regardless of whether they want to manage customers, leads and prospects or do email marketing or integrate their website so leads flow in automatically or simply place and receive phone calls, they’ll find the solution with LeadMaster.”

Koala is offered on a month-by-month basis, which includes the CRM and unlimited calling in the US and Canada. Koala provides the ultimate in flexibility by allowing users to adjust staffing as required without having to sign a long-term lease for equipment. Anyone with a computer and access to the internet can be a part of the calling team. Interested parties can sign up for a free trial at leadmastervoice.com.

About LeadMaster

LeadMaster offers a multifunction cloud-computing software solution for sales and marketing professionals. Everything you need in one easy-to-use online web-based application. You can choose to implement an end-to-end Sales Lead Management CRM Software solution or select specific point solutions to satisfy your sales & marketing requirements.

LeadMaster’s on-demand customizable SaaS solutions combine sales lead management software, lead tracking solutions, sales force automation tools (SFA), customer relationship management features (Sales CRM), LeadMaster Voice solutions and virtual call center solutions. This powerful web-based application has helped companies large and small from virtually every industry.

The LeadMaster sales lead management CRM solution is intuitive and easy to use, providing real-time lead capture, lead distribution, lead tracking, lead nurturing, custom reporting and email marketing. LeadMaster makes it easy to qualify and convert leads from virtually any source – landing page, email, call center, webinar, sales lead suppliers and more.

The LeadMaster sales lead management CRM product is straightforward and easy to learn yet has robust features like workflow automation, round-robin lead distribution, mobile access, CRM analytics and Outlook integration.

LeadMaster products and services are available through a global network of value-added resellers, consultants and system integrators.

About EVS

Electronic Voice Services, Inc. (EVS) was incorporated in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. We have on-staff programmers and technicians.

We design automated dialing software and we own and operate ZoomCalls VoIP Phone Service. We also design and manufacture computer telephony hardware called Speedy Dialer, plus we buy and sell Dialogic voice boards. We’ve sold our products in every state in the USA, in 83 countries on every continent, except Antarctica.

EVS is a member of the Dallas Better Business Bureau, the Better Business Bureau OnLine, and the U.S. Chamber of Commerce.

Our goals are to provide user-friendly software, high quality hardware, friendly and competent support service, and low prices.







Estes Park Medical Center Selects Summit Healthcare to Integrate Meditech HCIS and MEDHOST EDIS System

Braintree, Mass. (PRWEB) December 11, 2013

Estes Park Medical Center (EPMC) has selected Summit Healthcare as their vendor partner to streamline integration between their Meditech HCIS and MEDHOST EDIS. EPMC is a 25-bed critical-access acute-care hospital located in Estes Park, Colorado.

Health information technology has dramatically improved the quality of healthcare delivery, increased patient safety, and decreased medical errors. However, to accomplish these improvements, organizations must find the strongest system integration possible. Estes Park Medical Center uses Meditech 6.0 as their main hospital information system (HCIS) and is implementing MEDHOST as their emergency department information system (EDIS), with a planned go-live of March 4, 2014. The different systems pose unique challenges related to the integration of emergency department data with the hospital’s electronic medical record. Information such as orders, results, and medications administered must be integrated between the HCIS and the EDIS to give clinicians rapid access to critical patient data.

EPMC looked to Summit Healthcare as an integration leader and for Summit’s experience with Meditech and MEDHOST to handle this unique integration. Leveraging the Summit Interoperability technology platform and expertise, Summit Healthcare will be tasked with ensuring the integration is seamless between the systems. The Summit EDIS integration solution goes well beyond simply establishing and managing EDIS integration projects by providing increased efficiencies, better patient outcomes, and helping to create a complete electronic medical record.

The integration process between the systems will be near real-time including the ability to process critical messages between the systems within one minute of being received. The first focus will be to integrate Laboratory results, Radiology reports, and in/outbound ADT feeds.

“As we embark on integrating our Meditech HCIS with our MEDHOST EDIS, working with Summit Healthcare is the clear solution with their strong technology offering and unique expertise. We look forward to working toward a successful live date,” said Gary Hall, Chief Information Officer, Estes Park Medical Center.

“As EPMC faces the challenge of integrating their Meditech HCIS with their MEDHOST EDIS, Summit Healthcare is eager to step up to the challenge of this unique project,” said Ted Rossi, CEO, Summit Healthcare. “This tighter level of integration will allow for better patient care and safety which are crucial factors for all hospitals today. Summit Healthcare is committed to helping organizations continue to march forward in supporting all levels of integration.”

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ABOUT SUMMIT HEALTHCARE

Summit Healthcare delivers the right results- every time, guaranteed. Offering an easy-to-use, flexible and robust technology platform with proven industry experience, Summit Healthcare is the smart choice. With a complete toolset for addressing integration, workflow automation and business continuity needs, taking control of your healthcare systems has never been easier. Since 1999, we have worked to provide the industry with the most flexible technology with complimentary tailored services and solutions.

Summit Healthcare values true partnership with over 1,000 clients worldwide, including complementary technology and value-added resellers. Visit us at http://www.summit-healthcare.com.

ABOUT ESTES PARK MEDICAL CENTER

Estes Park Medical Center is a 25-bed critical-access hospital with a 24-hour emergency department, 24-hour Advanced Life Support Ambulance Service, medical/surgical services, obstetrics, and home health and hospice services. Emergency air transport services are available from our healthcare associates in the Colorado Front Range communities. Estes Park Medical Center’s physicians are board-certified in many different areas and specialties. EPMC has served the Estes Valley and surrounding areas since 1975, and is designated as a Level IV Trauma Center. EPMC has a full-service laboratory, diagnostic imaging department, and a 60-bed nursing home, and provides services to the residents of and visitors to our beautiful valley. We are a community-initiated and community-nurtured organization dedicated to promoting wellness and providing the highest level of quality health care that ensures the confidence and loyalty of our patients.







Forest Square Shopping Center Chooses Formetcos LED Message Center to Promote Their Businesses

Atlanta, Georgia (PRWEB) April 04, 2014

The Owner of Forest Square Shopping Center was looking for ways to enhance his shopping center’s presence in the marketplace and to appeal to customers in a very competitive shopping area in Atlanta, Georgia. In evaluating their marketing dollar expenditure, they realized that their main objectives were three fold. They needed to help their tenants attract more customers which would in turn increase revenue for them, they needed to attract new tenants to promote the available retail space and they needed to create more exposure for the retail space that is hidden from the main road. After evaluating these objectives, the Forest Square Shopping Center realized that the best advertising medium would be an LED Electronic Message Center. This would allow them to rotate multiple advertisements, showcase special promotions for the different businesses in the plaza, and create awareness by bringing attention from passing motorists. By teaming up with Whiteway Neon-AD and Formetco, Forest Square Shopping Center has a new look and extremely happy tenants.

“We are very pleased with our electronic message board that we purchased from Formetco. They have been great to work with and have surpassed our expectations from start to finish. Our tenants are now able to advertise their products without having to buy expensive Atlanta Media time. Also, this sign will support us in our leasing efforts as we solicit new tenants,” said Philip Sunshine, General Partner at Buford Clairmont Co., Ltd.

“We are elated that Whiteway and Buford Clairmont Co. decided to partner with Formetco on this project. This location is great for this type of advertising and offered Formetco the opportunity to help a key partner with their advertising needs,” said Jeff Frazier, Director of EMC Sales at Formetco. Visit http://www.formetco.com/emc for information regarding LED video displays.