Targets of Opportunity Still Hackers Best Friends, With Some New Twists, Mid-Year 2013 ENISA Report Shows

New York, NY (PRWEB) September 25, 2013

One thing is proven relentlessly in this digital age, cyber crime has no borders. So even though the Threat Landscape, Mid-year 2013 report published last week is the work of the European Network and Information Security Agency (ENISA), “The finding are just as relative to organizations here in the US,” says Joe Caruso, founder and CEO/CTO of Global Digital Forensics (GDF), a premier cyber security solutions provider based out of New York, “ and failing to stay up-to-date and informed about all the current trends in cyber threats and delivery methods is one sure way to put any organization’s digital assets at risk. That’s exactly what network vulnerability assessments conducted by knowledgeable and competent professionals are designed to do, but doing them regularly is also paramount in the fluid and ever-evolving world of cyber crime.”

Oldies still topping the charts.

“One thing that should catch everyone’s eye is the fact that almost every type of threat trended up compared to last year, with the exception of spam, which has slowly but steadily been being replaced with much more effective phishing and spear phishing campaigns. But holding the “king of the hill” title is still the Drive-by-exploit, which you can think of as taking advantage of a target of opportunity. A Drive-by can take many forms, but they usually involve misdirection, like fake pop-up ads that prompt you to click on an ad or a fake error message that make you think you’re getting one thing while delivering quite another when you navigate to a site which has been injected with malicious code. The bad news is that many of the sites hosting the malicious code may be legitimate and are often not even aware that they have been infected, and that they are facilitating the spread of malware to others. But once the injected code is happened upon, it can take advantage of weaknesses in popular applications like Adobe Reader and Air, Flash and Java, browser exploits, or even unpatched operating system vulnerabilities. And from there the hacker responsible is free to wreak havoc with their newly found access to the victim and their network.”

Easier access to exploits and harder to follow their tracks.

“One of the constants across the board is that hackers are getting better at covering their tracks by using delivery methods which are much harder to track, from leveraging cloud and mobile technology, to an increased focus on using malicious URLs. The most frightening aspect though, is that these days almost anyone with the desire to hack others and a few dollars to invest can gain access to powerful malware that is almost as easy as a point and shoot camera, for everything from code injection, to DDoS attacks (Distributed Denial of Service), because black market exploits are increasingly easy to find on numerous hacker boards, and anonymous digital currencies like Bitcoins are making those kinds of transactions that much harder to trace.”

Don’t try this at home.

“It takes a full and focused commitment to stay on top of everything when it comes to cyber threats, with new tactics, vulnerabilities and malware hitting the scene all the time. So it only makes sense that trying to handle the task completely internally will come up far short most of the time. Having professional network vulnerability assessments regularly performed by seasoned experts like our teams at GDF really slides the effectiveness scale way up. We live and breathe this stuff, so it’s not an interruption of our job, which is what it typically turns into for organizations trying to trudge the cyber security path alone, it’s the purpose of our job. And our commitment to staying informed, educated, and fully competent in today’s threat landscape, while also keeping an eye on the trends developing for tomorrow, will not be rivaled by any client’s internal IT pros.”

The key is understanding how the threat landscape can affect a particular organization’s weak points and unique digital architecture.

“Every client’s needs are unique. A retailer and a financial institution will typically have very different vulnerabilities to worry about, not only from a technology standpoint, but also from a regulatory compliance standpoint. The same goes for health care organizations, universities, design firms, infrastructure entities and so on, and we’ve worked with them all. That broad expertise gives us a big leg up when it comes to identifying weaknesses with our comprehensive network vulnerability assessments and professional penetration testing. It allows us to streamline the process to make it the most effective and revealing for any type of client, while keeping costs in check by not chasing ghosts which are completely irrelevant to the client’s situation; one client may need an extreme focus put on mobile devices, another cloud services, another vulnerable applications. We look at the big picture first, then start focusing on the necessary details. In the end, the client’s cyber security posture is not only substantially improved, but the groundwork for regulatory compliance and emergency incident response are also developed and/or strengthened. And that can make a huge difference in both the devastating costs a successful cyber attack can have, as well as the lost client trust and business integrity that can suffer right along with it. In a nutshell, the advantages of professionally conducted network vulnerability assessments and penetration testing far outweigh the potentially sky-high costs of inaction.

*Global Digital Forensics is a recognized industry leader in the fields of computer forensics services, electronic discovery (eDiscovery), cyber security and emergency incident response, with years of experience assisting clients in the government, banking, healthcare, education and corporate arenas. For a free consultation with a Global Digital Forensics specialist, call 1-800-868-8189 about tailoring a plan which will meet your unique needs. Emergency responders are also standing by 24/7 to handle intrusion and data breach emergencies whenever and wherever they arise. Time is critical if a cyber-incident has occurred, so don’t hesitate to get help. For more information, visit http://www.evestigate.com.







Shenandoah Valley Kids Trail Receives Virginia Tourism Corporation Grant for Tourism Marketing

Winchester, VA (PRWEB) September 30, 2013

Governor Bob McDonnell announced that the Shenandoah Valley Trail children received $ 25,000 from the Fund Grant Program Virginia Tourism Corporation (VTC) Marketing Leverage. Governor McDonnell program funding had increased under his administration’s efforts to stimulate economic development through tourism. In total VTC awarded more than $ 980,000 for 54 projects tourism marketing across the state to help increase attendance and revenue for localities in Virginia through tourism.


Partner Lead Great Agritourism received a grant of $ 25,000 for his “Shenandoah Valley Agritourism Great Trail children in partnership with seven other partners to understand. Shenandoah Caverns, Bryce Resort, Massanutten Indoor Waterpark, The Alamo Drafthouse Cinema , Country Inn and Suites, Shenandoah Discovery Museum and Theatre In hard family to provide $ 115,000 in matching funds for the project. partners will be using the database and electronic infrastructure Go Blue Ridge Travel to implement the program.


The a wide area. There are eight counties of Virginia, three counties in West Virginia and one county in Maryland. trip planning is difficult for visitors who are not familiar with the area. Build the connective “hub and spoke” route facilitate family travel while relying on the relationship of tourism partners. Families often do not have enough time to plan for the whole family travel to provide families with a range of electronic and printed information allows more immediate family on the road. In addition, the ‘Kids Trail “adds another dimension to the trip planning -. One that is easily recognized brand and

“The main VTC dollars received will be used to build a mobi website with search engine Google-based GPS. Visitors will be able to leave the station and easily find another activity in the area where they render. With the strength of our advertising partners, we can as a society network management affect both the visitor weekend DC metropolitan and position ourselves as a national showcase for family holidays, “said Kate Zurschmeide, co-owner of Great Agritourism.


“I am honored that Go Blue Ridge Travel has been selected by the partners as the media to use for the Trail Shenandoah Valley Children This is an extension of our already established Child Bucket List GoBRT. Our database for the region is enormous and will grow as we add more companies on board wishing to go to family tourism, “said Nancy Craun.


Patrick Kaler, President and CEO of Visit Loudoun in approving said:” This exciting collaboration between attractions and accommodations will be a great asset to enhance and increase traffic to the family of Northern Virginia. The partners have developed a broad and aggressive marketing campaign that is rich in content interesting and appealing. I am confident that this promotion will have a direct impact on the target market, and produce and probably exceed the expected return on investment. “


Brenda Black, Tourism and Services Manager Visit Harrisonburg said, “As Harrisonburg seeks to connect visitors to related activities of the child Valley Trail Shenandoah Kid offers the possibility of partnerships with other kid-friendly businesses in the Shenandoah Valley and Loudoun County. This family theme will develop and route packets over Virginia.org and advertising campaigns; creating a media buzz that reinforce the message that our area is a family friendly destination in Virginia. “

The VTC Marketing Leverage Program is designed to stimulate tourism marketing through partnerships leveraging limited marketing dollars, resulting in increased visitor spending. A minimum of three entities must partner financially to apply and may consist of Virginia towns, cities, counties, Convention and Visitors offices, chambers of commerce, other local or regional destination marketing organizations, private businesses, museums, attractions, cultural events, and other not-for-profit entities.


“Grants such as these allow our communities to market their products more effectively to potential visitors,” said Governor McDonnell. “When more visitors come to Virginia localities and the Commonwealth realize increased tax revenues, business prosperity and new jobs are created.”


“The local tourism efforts get a boost gigantic when parties work together in partnership,” said Rita McClenny, president and CEO of the Virginia Tourism Corporation. “By leveraging our marketing funds tourism so much good can be accomplished with the results of dynamic tourism projects that might otherwise be unaffordable. “


Virginia Tourism generates $ 20 billion in revenue, supporting more than 207,000 jobs and provides $ 1.3 billion to state and local taxes.


Love is at the heart of every Virginia vacation. Visit https://www.goblueridgetravel.com/Activities/Detail/hardesty-higgins-house-visitor-center—harri to learn more about vacation destinations in Virginia or call 1-800-VISITVA to receive a free, Virginia is for Lovers

About GoBlueRidgeTravel.com

Founded in 2011, GoBlueRidgeTravel.com (GoBRT), a division of Encore Event Partners is the only regional site with activities, events and accommodation in the Blue Ridge Mountains and Shenandoah Valley North. With a decade of relationship marketing in the region with the wives of their wedding destinations, GoBRT now reached families branding of the “Bucket List GoBRT Kids’ mark with toddlers to teenagers should have experience before turning eighteen in the valley. Covering Virginia and West Virginia, the goal of Go Blue Ridge Travel is the hallmark of this 100 mile radius as a travel destination and wedding at both national and international.

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Interacting with Customers in Motion

01 London (PRWEB) October 2013

Customers are increasingly using mobile devices to interact with companies. This trend represents a significant opportunity for organizations to develop applications for customer contact that enrich the customer experience. Organizations are also faced with the challenges inherent in the use of mobile devices. The Market Outlook examines mobility in terms of the opportunities and challenges business face when integrating mobility into their customer interaction strategies.


The Rise of Wireless

wireless is becoming the norm in personal communications in North America. Consider these statistics:

• Americaines. market. Frost & amp; amp; Sullivan expects the subscriber base US wireless reachX million in 2017, after increasing by X million in 2011, a compound annual growth rate of X percent. The rate of wireless penetration will reach X percent fromX percent over the same period.


• Canadian market. A similar trend towards wireless is underway in Canada, but at a slower rate than in the United States Frost & amp pace; amp; Sullivan expects penetration Canadian wireless, X percent in 2011, will grow to X percent in 2017.

This preference for wireless devices extends the contact center and interactive voice response. Two examples of vendors in this space:

• West. The company reports that about X percent of all calls it takes for customers of its West Interactive division are customers who use their mobile devices and phones

• LivePerson. The provider of cat reports that XX percent of its traffic comes from cat mobile phones and tablets.


Wireless carriers increased consumer expectations regarding the capacity of terminals and networks. At the same time, companies are able to offer a better service in itself and assisted by an agent on wireless devices. The following features illustrate some of these capabilities.


• Geolocation. Geolocation-the ability to know where users are by tracking their mobile phones with GPS coordinates, its critical importance to mobile devices because it allows businesses to provide location-based services (LBS). Integrated in a mobile business application, LBS can allow customers to find businesses and services that are closest to them, such as ATMs, lodging, gas stations and stores concerned. LBS can also enable companies to locate their customers. For example, it could be used by insurers and tow truck drivers to identify the location of customers requesting roadside assistance. LBS can also be used proactively by companies to create a higher level of service and generate additional revenue. For example, if a client is in a station and recorded their smartphone, or was provided a VIP phone as part of their stay, the resort could push an offer for the unit to a free drink or appetizer to one of their restaurants.


• Photo / Video Capture. Most wireless devices are now equipped with cameras that produce remarkably clear still and video images, while broadband wireless (3G, 4G / LTE) to deliver. Users have become experts in the use of these features to create photos and videos of high quality. These capabilities can be used to enhance the customer service and support. For example, a client still images or video clips can help a sales person to understand what they want in a product that is to say, a carpet to match the decor. At the same time, an insurance agent can tell their client what to take pictures of after an accident, and walk them through a potentially stressful process. Finally, a technical support representative can send images and instructional videos for individual devices.


• Although still images are easy to transmit and receive, there are still barriers to video use. These include rates of support, locally available bandwidth and capabilities of specific devices that vary by model. Especially, the market still can not see many cases of use of mobile video.


• mobile web and mobile applications. Consumers have shown a strong preference for self-service web; Frost & amp; amp; Search Sullivan ranks ahead of all other channels of contact in terms of customer satisfaction. Consumers are taking that choice on the go through their mobile devices in what became known as the mobile web name. Mobile applications are very popular with consumers. Customers engage with mobile optimized websites directly and indirectly with mobile applications. Mobile applications are downloadable software applications that allow users to perform Web interactions as self-service or with the help of the agent on the devices, including voice and chat.


• QR codes. QR codes are “digital hieroglyphics” that appear in a growing number of media such as direct mail, statements, print ads, store displays, and signage. They are essentially an advanced version of bar codes, and can be scanned off the display of the device. QR codes contain detailed information on products and services such as store locations and information websites. They may represent targeted offers or mobile coupons, which are released individuals when they take pictures of the codes with their wireless devices. Companies are finding more for QR codes. For example, airlines are now including them in their emails that customers can scan doors instead of issuing paper boarding passes.


• SMS / text. “SMS” stands for mobile. SMS / text can be and is used by clients and agents to interact with each other, and proactive outbound customer (CPC) contact applications.


Client Login mobile

Many vendors have introduced products that enable and support customer interactions mobiles. Clearly a great deal of research has been devoted to understanding how customers use mobile applications and their preferences for how they want to interact treated, especially when they need help Direct. For example, providers agree that mobility, the model of customer engagement needs to move from the hold music is immediate access to the agent or queue with virtual Xpercent reminder immediate or scheduled. There is also a need for a transport channel context to another. Suppliers have also what is displayed and heard in more usable mobile application, and used the unique properties of mobile devices. The following customer interactions in mobile developments are noteworthy. Solutions representative suppliers are noted in context.


• Multiple device and support of the platform. Solutions are being written for multiple devices and platforms. The Mobile Managed Service solution allows Western and supports mobile optimized websites, smartphones and tablet applications in all major platforms, and mobile messaging such as SMS / MMS push notifications. The platform can speed up Western support for new devices and upgrades of the handle.


• The voice recognition solutions. Speech front ends are essential for mobile interactions, as they automate and reduce calls from live agent. They also allow the use of hands-free devices. Lexee Angel offers a user interface of the conversation, including voice authentication for applications requiring greater security. Nina, developed by Nuance, combines multiple voice technologies, including natural language understanding that improves the flow of conversation and accuracy.


Table of Contents

1 The rise of wireless

2 Mobile Client Login

3 Hear customers and agents

4 Filling the gaps wireless

5 Summary and Recommendations

Read the full report:

Interact with customers moving

http://www.reportbuyer.com/computing_electronics/networking/wireless/interacting_customers_motion.html#utm_source=prnewswire&utm_medium=pr&utm_campaign=Wireless_Technology

For more information:

Sarah Smith

research consultant to Reportbuyer.com

Email: query@reportbuyer.com

Tel: +44 208 816 85 48

Website: http://www.reportbuyer.com/

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Global Futurist and Business Forecaster Jack Uldrich to Keynote Sixteen Events in October

San Francisco, CA (PRWEB) October 02, 2013

Following on the heels of successful keynote presentations at SingTel’s CIO Days in Hong Kong, Optus Vision 2013 in Sydney and the European Association of International Educators in Istanbul, popular keynote speaker, renowned global futurist and best-selling author, Jack Uldrich has been selected to deliver sixteen customized keynote presentations in the month of October to the following organizations:

October 1: Industrial Asset Mgmt Council (Salt Lake City)

October 3: BP (formerly British Petroleum) (Mpls, MN)

October 3: United Healthcare (Minneapolis, MN)

October 4: Council for Advancement and Support of Education (San Diego, CA)

October 9: United Healthcare (Dallas, TX)

October 9: Scottish Rite Hospital (Dallas, TX)

October 10: Arkansas Hospital Assoc. (Little Rock, AK)

October 14: IMEX America (Las Vegas, NV)

October 15: Invensys (Dallas, TX)

October 16: Applied Information Management Institute (Kearney, NE)

October 23: Atmos Energy (Dallas, TX)

October 24: Arizona Hospital Association (Phoenix, AZ)

October 25: Board of Trustees of Arizona Hospital Association (Phoenix, AZ)

October 27: The Electronic Component Industry Association (Chicago, IL)

October 28: Franklin Templeton (San Francisco, CA)

October 30: Eaton Corporation (Amelia Island, FL)

The titles of Uldrich’s presentations range from “Why Future Trends Demand Unlearning” and “The Big AHA: How to Future-Proof Your Business” to “Business as Unusual: 19 Ways Unconventional Ways to Succeed Tomorrow” and “The New Normal is Abnormal.” Much of the material for Uldrich’s keynote presentations will be drawn from his two latest books, “Foresight 2020: A Futurist Explores the Trends Transforming Tomorrow” and “Higher Unlearning: 39 Post-Requisite Lessons for Achieving a Successful Future,” as well as his forthcoming book, “Business as Unusual: 19 Unconventional Ways to Future-Proof Yourself and Your Company.”

Uldrich’s engaging, entertaining and educational presentations will cover trends in information and communication technologies, robotics, cloud computing, next generation mobile and social technologies, artificial intelligence, the “Internet of Things” and “Big Data,” and are designed to provide attendees a solid foundation upon which they can take action to create their own successful futures. A synopsis of some of Uldrich’s ideas on information technologies can be found in this article, 10 Future Mobile Trends for CIO’s to Consider Today.

In addition to covering future trends, Uldrich will also provide an overview of how technological change and enhanced mobility is rapidly changing customer expectations and behavior and, in the process, upending long-standing business models. Uldrich, who has been hailed as “America’s Chief Unlearning Officer,” will conclude his talks by reviewing the consequences of not embracing tomorrow’s changes. Throughout his presentations, Uldrich will use vivid analogies and memorable stories, drawn from a wide spectrum of industries, to ensure his message of change “sticks” with his audience. (A sample of his talk on “unlearning” can be viewed here: Futurist Jack Uldrich on Why Future Trends in Health Care Demand Unlearning.)

In the past year, Uldrich has addressed hundreds of business and trade groups from around the world, including delivering customized keynote presentations at ten McGladrey Emerging Technology Summits across the United States, Case IH, Emerson, the Women’s Food Forum, PepsiCo, United Healthcare, Boston Scientific, Southern Company, Cisco, IBM, WiPro, Parsons Brinckerhoff, and various YPO and WPO groups.

Parties interested in learning more about Jack Uldrich, his books, his daily blog or his speaking availability are encouraged to visit his website at: http://www.jumpthecurve.net. Media wishing to know more about the events or interviewing Jack Uldrich can contact him directly at 612-267-1212 or jack(at)schoolofunlearning(dot)com.

Uldrich is a renowned global futurist, technology forecaster, best-selling author, editor of the quarterly newsletter, The Exponential Executive, and host of the award-winning website, http://www.jumpthecurve.net. He is currently represented by a number of professional speakers’ bureaus, including Leading Authorities, Convention Connection, Gold Star Speakers Bureau and Executive Speakers Bureau.







One Seattle Power Mom is Making a Difference at Your Childs School with Cutting-Edge New Fundraising Company, SwopBoard

Seattle, Wash. (PRWEB) October 07, 2013

Local start-up pro and power-Mom Natalie Angelillo (co-founder of Seattle’s award-winning Swink Style Bar) unveils a visionary look into buying, selling, wanting, and giving back with all-new company SwopBoard, an online community marketplace. SwopBoard lets parents put the items they have directly in front of people who really need them, in their schools, neighborhoods, and cities. It provides a trusted network for families to buy and sell, with a portion of each transaction going directly to their schools.

According to the Association of Fundraising Distributors and Suppliers (AFRDS), 94% of principals say their schools rely on fundraising, and Family Circle Magazine reported that many parents “worry that volunteering will require more time than they can commit, so they rule it out altogether,” clearly putting school needs and parent bandwidth at odds. SwopBoard offers parents a revolution, an opportunity to take typical household de-cluttering and turn it into charity. Plus, it’s simple to use.

“You no longer have to wait until spring-cleaning time or garage sales to get rid of old things,” said CEO and Founder Angelillo. “Families can engage in everyday philanthropy, keep things out of the landfill, and strengthen their communities by selling items they no longer need on SwopBoard.”

Unique to its perceived competitors, SwopBoard connects community members who, generally speaking, share similar lifestyles, increasing the chances of finding the right buyer and purchasing what users really need. “Initial users have found excitement in selling large items that cannot be shipped easily, saving on holiday decorations and winter sports gear for fast-growing kids – not to mention earning for their school,” Angelillo commented.

With its easy, good-for-the-planet re-commerce model, SwopBoard makes a difference for schools in three ways:


    Buy: After creating a SwopBoard account, users can access their marketplace and search for items in their school, neighborhood, and/or city. They can email sellers with questions via SwopBoard’s message system, share a listing on social media, and pay for the item on the secure site with a credit card, debit card, or PayPal.

    Sell: It is free to list an item and there are no shipping fees if users are selling to someone in their immediate community, which also eliminates interactions with strangers. SwopBoard serves as a powerful tool for users selling items that people in their community would want, like uniforms, furniture, textbooks, instruments, electronics, sports equipment, or clothes.

    Want: If users are looking for something specific, they can ask their community by using the simple “I Want” function. If someone sells the item they listed on their Want list, they will be notified via email.

For more information and to begin connecting with community members to benefit schools, visit http://www.SwopBoard.com.

ABOUT NATALIE ANGELILLO:

SwopBoard was founded in 2013 by startup pro Natalie Angelillo when she needed to sell a large American Girl dollhouse and buy her son ski boots by the end of the week. She was inspired to build a place where users could put items for sale in front of people who actually need them, and donate to their schools in the process.

Angelillo has over 20 years of experience in shaping growth and development strategies, plotting new markets, and securing key venture capital. She is also the founder and co-owner of Swink Style Bar, Seattle’s premier blow dry bar, and has held c-level positions at Getty Images, PhotoDisc, and PhotoZone.

ABOUT SWOPBOARD

SwopBoard is an online community marketplace that allows users to put the items they have directly in front of the people who need them – in their schools, neighborhoods, and in their cities. Users can buy and sell items in a focused, trusted group of people, with a portion of each transaction going directly to a school on their behalf. Learn more at http://www.SwopBoard.com

For more information, interviews, high-res photos or video footage, please contact:

Michelle Sanders, MSC

(206) 595-1151

michelle(at)michellesanderspr(dot)com

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Outlook Error Message 554 – Just Found This?

Cyberspace can be of great assistance, even more so when you’re looking to repair Outlook error message 554 – you’ll see what i found in the next few minutes. Why scratch your head looking for reliable answers when i can set you up with some useful knowledge which isn’t usually found without a lot of digging. Benefitting from this helpful information, you’ll soon be able to “revive” your lost Outlook, so pay close attention for a moment or two.

Click Here to repair Outlook error message 554 now!

Actually, you’ll soon have the ability to “revive” your lost Outlook; just read on and i will share my knowledge about what you might need for this. You’re already familiar with the fact that many people don’t know how to backup their .Pst file – alas, this is not an isolated problem and you could encounter other difficulties you might encounter that need to be fixed. Was a solution on the web? after some sleuthing, seeking to establish a solution i could believe in, i believe that i found it with a new repair tool. We all know of course that it’ll recover data from Encrypted files, but is that everything it’ll do for us? No, it’s not. One more rather crucial ability which i found out while i studied this topic: it retrieves all your lost Outlook data.

You might find other’s who boast that they can perform similarly; however, i believe that this one is exactly on target for this issue. Think about it for a minute: are there even more purposes that could be to your advantage and could suit your needs? Here is one idea – use it to detect other Outlook problems you weren’t aware of. To tell the truth, at first glance, i was a little doubtful about its value to me, however, i’ve been amazed that there is almost unlimited potential in it.

When you’re ready to make your move to repair Outlook error message 554, please keep in mind that soon more people will be “jumping on the bandwagon”. I’m sure that you’ll come across a variety of information on this when you’ve finished this report, don’t forget to make any decisions founded on your own intuition and knowledge. No doubt that the area of Data Backup & Restore has lacked good solutions for way too long – fortunately for us, someone has taken this matter on and this is great news for all (and things will only get better after some tweaking). During your searches, perhaps you saw conflicting ideas about this; it is often very hard to confirm some solid and highly credible recommendations that you are searching for. Although it was a quick article, it gives you what you require to locate and put to use the information you were seeking for.

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The Right Message Gets the Right Results

As a telemarketer, you probably have dozens and dozens of experience of answering machines that answer your calls instead of real people. This may be very depressing on your part since you really want to make that sale. Nowadays a lot of people don’t spend much time in their own homes that’s why you get that “Please leave a message after the beep” message all the time. So how can you make that sale knowing most of your calls will go through an answering machine that will answer your call? All is not lost. As a telemarketer from a respectable call center, you just have to leave the right message to the right kind of people. For example, you call someone from a reputable company with intent of selling some of the products that you have on your product line-up. Don’t let them immediately know that you want to sell them something. Instead, try to tell them that you’re interested in talking about their company like what they do or what are their goals. Try to sound something like this: “Good day, I was looking around the internet and saw your website for your company. I’m interested in what your company does. Maybe we could meet sometime, just give me a callback. Thanks!” As you can see on this message that you would sound like you just wanted to meet the person and talk about their company. Most prospect customers, especially those with companies and businesses, would not be able to resist the opportunity to deal business transactions with other people, especially if it’s a chance for the company to financially gain with the outcome of the transaction. If you can, try to tell them about what you are offering them only when they ask. Also, here’s another example: “Good day, my name is —– and I represent a company called —- We cater to the needs of people especially with your stature. We have a lot of products in store that you may be interested in. Just give us a callback anytime so that we can discuss the business deal. Thanks.” The example above is not a very good way to start selling something since you already want to sell the product even at the start of the call. Most people, with business or not, will just stop your message half-way through and just skip to the next one if they hear this type of message. So always remember to plan what you’re going to say to get that necessary sale. You can also try teleprospecting first before you do any actual telesales ventures. When we say teleprospecting it means that you will first gather information about possible leads for you to sell your products and services effectively and to the right kind of people. This can also act as your research material so you would know how to rub your potential clients the right way. Remember that most people hate the idea of other people trying to sell them something but love the feeling and power of buying something. Most people are natural born shoppers. You just need to know what they want to shop. Just build a strong relationship first by leaving a message, then when your client calls back you can now build rapport in order to find out their needs so that you may be able to find a solution to their problems by the use of your product. Who knows, you might even get strong referrals from that company along the way. Just always remember to stick to the facts.

Belinda Summers works as a professional consultant. She helps businesses increase their revenue by lead generation and appointment setting services through telemarketing. To know more about this visit: http://www.callboxinc.com/

IK Multimedia Announces iRig BlueBoard Wireless MIDI Pedalboard is Now Shipping

Sunrise, FL (PRWEB) October 10, 2013

IK Multimedia – the world leader in mobile applications and accessories for musical creation – is proud to announce that iRig® BlueBoard a new revolutionary wireless MIDI pedal for iPhone, iPad, iPod touch and Mac, giving guitarists, bassists singers and players handsfree wireless keyboard application control mobile music and Mac, is now available from the instrument and electronic music retailers worldwide.


Handsfree – Free Cable

BlueBoard iRig is the first MIDI Foot Wireless iPhone, iPad, iPod touch and Mac which uses Bluetooth technology to transmit MIDI messages the application of control functions and software and features. Musicians can use iRig BlueBoard to control parameters in their music making favorite applications – such as effects pedals on / off, preset patch-the-fly switching, volume or wah control, or any other MIDI controllable function. Installation is as simple as powering up and application launch companion iRig BlueBoard and assignment pads against the light to the function you want command.


iRig BlueBoard uses 4.0 (LE – Low Consumption) technology Bluetooth to transmit the actions of its four switches on board, backlit and its two optional external devices to the mobile device or Mac. Then, using the iRig BlueBoard Application (download from the App StoreSM) and the software (download from the website user’s region IK), Bluetooth signals are converted into MIDI messages and routed internally music application which is running on the device.


control the ultimate application

Any music application or Mac application compatible music software (the standard communication protocol for musical instruments) MIDI – IK as AmpliTube, VocaLive, SampleTank, iLectric Piano, Piano iGrand – or any other Core MIDI-compliant Apple GarageBand application as may be controlled wirelessly. iRig BlueBoard is also extensible – musicians can add up to two pedals or pedals additional term standards via two TRS 1/4 of the unit “made expansion, which allows you to control functions such as continuous rotation wah, volume, EQ, gain control, etc.

For a guitarist or singer using a mobile multi-FX app like AmpliTube or VocaLive as a sound processor provides functionality iRig BlueBoard foot control and convenience of a pedal, but with a compact form factor if and portable that it can easily slip into a backpack, a laptop or camera body computer bag.


Because it is wireless, iRig BlueBoard puts musicians on stage without being tethered to their mobile device. The range of the device is 10 meters (over 32 feet), giving players a high mobility to travel the stadium that would be impossible with a wired device. Because the pedals are backlit, they are easy to see in all lighting conditions, even on a dark stage.


The fact that iRig BlueBoard uses wireless Bluetooth lets all wired ports free device, so they can be used simultaneously by interfaces or controllers that have 30 pins or lightning, as iRig IK PRO , HD iRig, iRig MIDI and iRig KEYS and adapters or microphones that use the mini-jack device like iRig, iRig Mic iRig PRE or.


Ultra compact, ultraportable

iRig BlueBoard is extremely compact, lightweight and portable, measuring only 27 inches wide x 9 inches deep (10.6 “x 3.5”) and only 2 cm (0.8 “) high. This is very light but with a solid chassis and four pedals stageworthy soft touch rubber and designed for durability.

iRig BlueBoard is battery powered using 4 standard AAA batteries (included), and because it uses Bluetooth Low Energy (BLE), it draws very little power that gives the battery life for very long extended use.


iRig BlueBoard is compatible with the iPhone 5 and 4S, iPad 3rd and 4th generation, iPad Mini and iPod touch 5th generation. For Mac, it is compatible with any model that supports Bluetooth 4.0 / Bluetooth Low Energy, like any MacBook Air, Mac Mini, MacBook Pro, or was issued after June 2012


As with other accessories IK iRig BlueBoard is made in Italy at the plant of IK for the highest quality and reliability.


Pricing and Availability

iRig BlueBoard is priced at $ 99.99 / € 79.99 MSRP (excluding taxes) and is available now from the network IK music and electronic retailers worldwide and from the IK online store.


For more information, please visit: http: / /www.irigblueboard.com .

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CBTS Moves Call Recording to the Cloud with CTI Groups Hosted SmartRecord Solution and the BroadWorks Call Center Application

Indianapolis, IN (PRWEB UK) 11 October 2013

CTI Group (Holdings) Inc. (OTCQB:CTIG), a leading developer of carrier-grade telecommunications solutions for fixed, mobile and converged communications, today announced that Cincinnati Bell Technology Solutions (CBTS) has chosen to add SmartRecord as their preferred call recording solution for customers as they roll out new hosted call center services based on BroadSoft’s® BroadWorks® Call Center Solution.

SmartRecord, delivering a rich feature set of call recording and analytics capabilities, provides telecommunications service providers with a call recording solution that they can host and offer out as a value-added service, complementing their core hosted PBX, and increasing annual revenue per user (ARPU). CBTS selected SmartRecord to complement their new BroadWorks Call Center solution, as CTI’s SmartWorks has completed BroadSoft’s interoperability testing and shares many of the same platform architectural principals.

SmartRecord is a market-proven call recording solution currently deployed in over 60 service providers utilizing the BroadWorks Call Center solution across four continents. SmartRecord enables service providers to offer their indirect and direct customers with a solution that is suitable for regulatory recording for companies that need to meet compliance standards such as PCI DSS (Global), ISO 9001 (Global), FCA (UK), MiFID (Europe), HIPAA (USA), and SAS-70 (USA). It also provides recording for the purposes of liability protection for call center environments, where a number of additional value-add modules are also available on top of the core recording system.

“We are delighted to be partnering with BroadSoft to help CBTS launch their feature-rich hosted call center solution,” said Randy Sorensen, VP of Sales & Marketing, CTI Group. “As the latest addition in CBTS’s robust portfolio of Cloud Solutions, the new capabilities powered by CTI and BroadSoft will enable CBTS to effectively offer hosted call center services perfectly tailored to meet the growing needs of small and medium businesses.”

“We evaluated many different platforms to deliver a cloud-based call recording solution for our Hosted UC customers,” said John Burns, President and General Manager of CBTS. “CTI’s combination of features and BroadWorks integration will allow us to meet the growing demand for this business-critical application.”

“BroadWorks Call Center solution provides the extensive Unified Communications services including voice, collaboration, messaging functionality and automatic call distribution and routing – in a flexible, easy-to manage hosted model that is perfect for small and medium businesses,” said Leslie Ferry, vice president marketing, BroadSoft. “CBTS now has a compelling offer for customers migrating from on-premise platforms to a Cloud-based call center infrastructure. By moving to CBTS’s Call Center Cloud Solution, businesses of all sizes can not only reduce the cost and complexity of managing their legacy call center systems, but will also have all the sophisticated features and capabilities that can vastly improve the call center experience for customers.”

For more details on SmartRecord and BroadSoft Integration visit:

http://www.ctigroup.com/solutions/broadsoft-specific-integration/

About CTI Group

CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group’s Analysis, SmartBill®, SmartRecord® and Proteus® product suites offer Carriers a full array of Cloud-based, real-time solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group’s products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK.

About CBTS

CBTS, a wholly owned subsidiary of Cincinnati Bell (NYSE CBB), combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with flexible solutions for end-to-end IT deployment. The CBTS business model can help organizations increase productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure. For more information, visit http://www.cbts.net

Safe Harbor Statement

This release may contain “forward-looking” statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words “could”, “should”, “anticipate”, “expect”, “may”, “project”, “intend”, “will”, “believe” or similar expressions. CTI Group’s ability to predict projected results or the effect of events on CTI Group’s operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company’s patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group’s periodic reports filed with the U.S. Securities and Exchange Commission.